“Currently, on a daily basis during peak hours of the night, APS has anywhere between 6,000 to 7,000 students who are accessing the internet at the same time through this service,” the superintendent’s office said.ĭue to online platforms like Canvas and Google Classroom, more and more assignments are based around the assumption that students will be able to access the Internet for an extended period of time. A large number of students use their computers at any given time, given that they were distributed to every high school in the county. After working with Palo Alto Networks, they were able to get the system working. However, when it was put to use across the county, it wasn’t able to handle the number of people trying to access the Internet, causing the initial connectivity problems. When planning to implement GlobalProtect, APS tested the program to make sure it would work on student computers. “We replaced our previous content filter solution to improve alignment between the filtering solution and stakeholder requirements.” “APS continuously evaluates the technology we use to deliver services to all students and staff, and works to respond to identified needs or requirements from our parent stakeholder group,” the superintendent’s office said in a statement. APS also assesses digital programs so that they fit the needs of students. The new program allows filtering to be customized to grade level, so that students in high school can have access to websites that middle or elementary schoolers should not.
![globalprotect troubleshooting globalprotect troubleshooting](https://duo.com/assets/img/documentation/paloalto/palo_alto_network_diagram.png)
Previously, every student in APS received the same amount of filtering, whether in kindergarten or their senior year.
![globalprotect troubleshooting globalprotect troubleshooting](https://i.ytimg.com/vi/Ik1rXsVdxl4/maxresdefault.jpg)
GlobalProtect was initially added to the computers to improve the system of filtering information. While APS has been working hard to fix these problems when they occur, GlobalProtect can still make connecting to the Internet very difficult, and with the increasing amount of online schoolwork assigned to students, this is a problem that can have real-life repercussions on academics at the school.
#Globalprotect troubleshooting software
However, since implementation, several problems with the software have persisted and provided substantial challenges to students looking to access the Internet. The software is a Virtual Private Network (VPN) developed by Palo Alto Networks, and was designed to provide a layer of security and filter digital content on student computers. Many students have had difficulties in connecting to the Internet due to GlobalProtect.Īfter computer re-imaging at the end of the 2016-17 school year, a new program called GlobalProtect was installed by Arlington Public Schools (APS) on all student Macbook Airs.
![globalprotect troubleshooting globalprotect troubleshooting](https://s3.wp.wsu.edu/uploads/sites/221/2019/05/mac-install-img-9.jpg)
Sophomore Rebecca Stewart uses her school computer during class.